We aim to dispatch all orders within two working days of receiving your order. 

Most orders are dispatched using ParcelForce but we also use Tuffnells for our longer handrails or where multiple handrails have been ordered.

We are able to provide a tracking number for all orders sent via ParcelForce but Tuffnells operate a slightly different system. In general they will email over the tracking information directly to you. Tuffnells specialise in delivering larger heavier items that ParcelForce and other carriers will not take. 

Should you experience any difficulties with your delivery, please email us at

International Deliveries

We are able to deliver some of our products within Europe. In general we are only able to send our handrails that are up to 1.4m long. Please contact us for a postage price.